How to create new logins for your bills

This document is intended for homeowners who are unaware of their online account credentials initially set up by Jeeves and for signing up for a new account with their personal information.

Shreyash

Last Update één jaar geleden

If you’re uncertain whether you already have the account information under your name, follow the steps for “Identifying if I already have an online account”. If you know that your current account information is still with Vacassa/Jeeves, follow the steps for “Transferring the ownership from Jeeves to my account information”.
Duke
Identifying if I already have an online account
If you’re uncertain whether you already have the account information under your name, follow the steps below
  1. Start by “Registering” your account online. Go to this link
  2. Select which type of account that you want to set up:
    • Homeowner/Renter: For those who have Duke Energy service in their home.
    • Business Owner/Representative: For business entities that utilize Duke Energy service.
    • Landlord: For landlords managing properties with Duke Energy services.
    • Builder: For construction professionals operating within Duke Energy service areas.
    • Agency Affiliate: For agencies that have a relationship with Duke Energy.
  3. Find your account by using your ACCOUNT NUMBER first.
  4. Verify your account by selecting your email address or phone number first, or select from the following options:
    • Last 4 Digits of Social Security Number
    • Date of Birth
    • Phone Number
    • Email
    • Federal Tax Id
  5. Once verified, you will either:
  • Be prompted that you already have an online account, in this regard, you can call Duke at +1 (877) 372-8477 for credentials recovery if you can’t remember your username and password
  • complete your Account Registration.
  1. Forward your correct and working credentials to [email protected]
Transferring the ownership from Jeeves to my account information
  1. You need to “Start” the service by going to this link.
  2. Select the type of customer account you want to set up.
  3. Continue as a guest.
  4. Once validated, you will either:
    1. be prompted that there is an issue with the property, in this regard, you can call Duke at +1 (877) 372-8477 for account setup under your personal information.
    2. complete your Account Registration.
  5. Forward your correct and working credentials to [email protected]

Teco

Identifying if I already have an online account

  1. Start by “Registering” your account online. Go to this link
  2. Fill out the registration form.
  3. Once verified, you will either:
  • a. be prompted that you already have an online account, in this regard, you can call Teco at +1 (877) 832-6747 for credentials recovery if you can’t remember your username and password
  • b. complete your Account Registration.
  1. Forward your correct and working credentials to [email protected]

Transferring the ownership from Jeeves to my account information

  1. From the homepage, you need to select which account type is for you:
    • Residential
    • Business
    • Company
  2. After selecting the account type, look for NATURAL GAS, and click “Start, Transfer, or Stop Service”
  3. Select “Start Service”
  4. Enter your service address and continue with the setup.
  5. Once validated, you will either:
  • a. be prompted that there is an issue with the property, in this regard, you can call Teco at +1 (877) 832-6747 for account setup under your personal information.
  1. Forward your correct and working credentials to [email protected]

Toho Water

Transferring the ownership from Jeeves to my account information

  1. Select “Start Service
  2. Enter your service address and continue with the setup.
  3. Once validated, you will either:
  • a. be prompted that there is an issue with the property, in this regard, you can call Toho at +1 +1 (407) 944-5000 for account setup under your personal information.
  • b. complete your Account Registration.
  1. Forward your correct and working credentials to [email protected]

FPL

Identifying if I already have an online account

  1. Start by “Registering” your account online. Go to this link
  2. Fill out the registration form.
  3. Once verified, you will either:
  • a. be prompted that you already have an online account, in this regard, you can call FPL at +1 (888) 988-8249 for credentials recovery if you can’t remember your username and password
  • b. complete your Account Registration.
  1. Forward your correct and working credentials to [email protected]
Transferring the ownership from Jeeves to my account information
  1. From the homepage, you need to confirm your FPL Region:
    • FPL
    • FPL Northwest FL
  2. After selecting your FPL region, click on “NEW CUSTOMER” tab.
  3. Select an account type:
    1. Individual
    2. Business
  4. What you will need to start service:
    1. Identification
      1. Identification, such as a Social Security, Driver's License, or Social Insurance card.
    2. Address
      1. The address of the home or residence where you need service.
    3. Date of Service
      1. The date you want your service to start.
  5. Select on how you would like to establish your account sign-up
    1. Online (self-service)
      1. If you select service, continue with the form application
    2. Speak with an Agent
      1. If you select to speak with an agent, you have to put your phone number and FPL will contact you within 1-5 minutes
  6. Once the account ownership has been established, forward your correct and working credentials to [email protected]

Comcast Xfinity

Transferring the ownership from Jeeves to my account information

  1. Contact Xfinity and provide the type of change you wish to make to your account. They’ll ask you for some information to help process your request, including your preferred email address and account number.
    • Following your conversation, you'll receive an email with a link to upload your completed forms and any necessary supporting documents.
      • If you don't have an email address, visit your local Xfinity Retail Store for further assistance.
    • The change of account ownership may result in the disconnection of the existing account and the creation of a new account, depending on the scenario.
    • Please allow three business days from your time of submission for one of our teammates to contact you by email with the next steps about completing your account ownership change request.
    • If you have Xfinity Mobile and need to make a change to your mobile account or any secondary lines on your account, contact Xfinity Mobile directly at 1-888-936-4968 to request necessary changes.
  2. You can also process the ownership transfer using this form:

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